Service Drive Lane Manager

Lithia & Driveway•Corpus Christi, TX

About The Position

Lithia is dedicated to delivering honest value, earning customers for life, taking personal ownership, improving constantly and having fun! If you share these goals, we want to talk to you! Responsibilities: As a Service Advisor you will be responsible for managing the activities of all service related staff ensuring exceptional customer service and attainment of Lithia's performance standards. Schedule and assign daily work objectives for the service consultants. Monitor performance and counsel service consultants with behavioral or performance issues. Train, coach, supervise and assist service consultants.

Requirements

A team player who is focused on providing exemplary customer service
Ability to multi-task in a fast paced work environment
Basic mechanical understanding of an automobile
Strong organizational skills and detail oriented
Acceptable driving record and a valid driver's license in your state of residence
High School graduate or equivalent, 18 years or older required
We are a drug free workplace
We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Nice To Haves

Previous Service Advisor experience, preferred
Prior experience as an automotive technician a plus

Responsibilities

managing the activities of all service related staff ensuring exceptional customer service
attainment of Lithia's performance standards
Schedule and assign daily work objectives for the service consultants
Monitor performance and counsel service consultants with behavioral or performance issues
Train, coach, supervise and assist service consultants