Service Drive Lane Manager

Lithia & Driveway • Corpus Christi, TX

1d

About The Position

Lithia is dedicated to delivering honest value, earning customers for life, taking personal ownership, improving constantly and having fun! If you share these goals, we want to talk to you! Responsibilities: As a Service Advisor you will be responsible for managing the activities of all service related staff ensuring exceptional customer service and attainment of Lithia's performance standards. Schedule and assign daily work objectives for the service consultants. Monitor performance and counsel service consultants with behavioral or performance issues. Train, coach, supervise and assist service consultants. Qualifications: Previous Service Advisor experience, preferred Prior experience as an automotive technician a plus A team player who is focused on providing exemplary customer service Ability to multi-task in a fast paced work environment Basic mechanical understanding of an automobile Strong organizational skills and detail oriented Acceptable driving record and a valid driver's license in your state of residence We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!

Requirements

• A team player who is focused on providing exemplary customer service
• Ability to multi-task in a fast paced work environment
• Basic mechanical understanding of an automobile
• Strong organizational skills and detail oriented
• Acceptable driving record and a valid driver's license in your state of residence
• High School graduate or equivalent, 18 years or older required

Nice To Haves

• Previous Service Advisor experience, preferred
• Prior experience as an automotive technician a plus

Responsibilities

• managing the activities of all service related staff ensuring exceptional customer service and attainment of Lithia's performance standards
• Schedule and assign daily work objectives for the service consultants
• Monitor performance and counsel service consultants with behavioral or performance issues
• Train, coach, supervise and assist service consultants

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED