Service Drive Greeter/Lube Advisor

Mercedes Benz of Salem•Salem, OR

3d•Onsite

About The Position

We are looking for driven individuals with a love for all things automotive and a commitment to great customer service to join our team. This role offers a variety of opportunities within our dealership. If you believe this is the ideal career for you, we encourage you to apply.

Requirements

High school diploma or general education degree (GED)
Sufficient reading skills to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Strong writing skills to write reports, business correspondence, procedure manuals, advertising copy
Presentation skills to share information and respond to questions from groups of managers, clients, customers, and the general public
Mathematical skills to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to interpret and follow instructions shared in written, oral, diagram, or schedule form
Clean driving record & valid driver’s license

Responsibilities

Promote and seek out opportunities to deliver a top-notch customer experience.
Greet customers as they enter the service drive.
Route guests appropriately.
Safely drive customers vehicle to the off site parking lot and secure vehicle.
Collaborate with service advisors to assist them with the service write up process.
Assist the shuttle driver with customers transportation to and from work/home.
Back up our quick lube department by assisting them with customers write up and selling needed services.
Help with answering service department calls and scheduling service appointments.
Maintain a professional appearance and professional demeanor.