Service Drive Attendant

BILL KNIGHT AUTOMOTIVE • Stillwater, OK

5d • Onsite

About The Position

The Service Drive Attendant plays an essential role in providing a welcoming, organized, and efficient experience for customers visiting the Service Department. This position supports Service Advisors by managing the vehicle flow in the service drive, assisting customers during check-in and pickup, and maintaining a clean, professional environment. The ideal candidate is friendly, dependable, and enjoys working in a fast-paced, team-oriented setting.

Requirements

• Excellent communication and customer service skills.
• Dependable, punctual, and professional in appearance and demeanor.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong attention to detail and safety awareness.
• Ability to drive both automatic and manual transmission vehicles preferred.
• Valid driver’s license and clean driving record required.

Nice To Haves

• Prior automotive or customer service experience a plus.

Responsibilities

• Greet customers as they arrive in the service drive and assist with vehicle intake.
• Safely move customer vehicles to and from designated service or parking areas.
• Perform light vehicle inspections such as checking mileage, VIN, and vehicle condition.
• Maintain an orderly flow of traffic in the service drive to ensure a smooth customer experience.
• Keep the service drive and customer waiting areas clean and organized.
• Assist Service Advisors with paperwork, key management, and customer coordination.
• Retrieve vehicles for customers upon service completion and assist with their departure.
• Monitor lot organization and communicate with advisors and porters regarding vehicle status.
• Provide exceptional customer service and represent Knight Automotive Group professionally at all times.
• Uphold Knight Automotive Group’s Core Values — accountability, integrity, teamwork, and continuous improvement — in every task and interaction.

Benefits

• Health, Dental, Vision, and Life Insurance
• 401(k) retirement plan
• Paid time off (PTO), holidays, bereavement, maternity/paternity leave
• Employee discounts on vehicles, parts, and service
• Paid online and offsite hands-on training for continued professional development
• Opportunities for career advancement within a growing, family-owned automotive group

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed