Service Development Director

Freedom Behavioral Hospital of Monroe • Monroe, LA

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About The Position

Freedom Behavioral Hospital of Monroe is seeking a community marketer to lead its team. The territory covers the northernmost part of Monroe and Northeast Louisiana through Southeast Arkansas. The position develops and maintains relationships with referral sources, supports referrals and admission screenings, and markets the hospital’s mental and behavioral health services. The goal is to improve community life for mental health patients referred to the organization.

Requirements

• Two years of sales experience, preferably in a healthcare or medical service field.
• Be a self-starter and goal-oriented, with the ability to lead, direct, and support a team in a diverse environment.
• Have highly developed interpersonal, analytical, and communication skills.
• Relate professionally and positively with coworkers, staff, and healthcare facilities, using excellent communication, interpersonal, presentation, and management skills.
• Travel as required within the assigned geographic area for account and facility visits and participation in regional activities.

Nice To Haves

• Bachelor of Science degree in Marketing or Business Development.

Responsibilities

• Manage education and customer service for referral sources in an assigned geographic area to grow and maintain customer relationships.
• Act as a liaison between referral sources and the hospital to obtain information for determining patient admission eligibility.
• Collect information from referring professionals or facilities, meet with potential patients, and conduct pre-admission screenings.
• Communicate prescreening results and recommendations to patients, families, and referral sources according to company policy.
• Clearly explain the services provided by Freedom Behavioral.
• Assist facilities and families with placement alternatives when a patient is not eligible for admission.
• Provide leadership, support, and guidance to referral sources and community resources to help meet customer service expectations.
• Market services to current and prospective referral sources through community education and strategic marketing plans to meet departmental goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed