Service Desk Technician

Sentinel•Chicago, IL

7d•$25 - $32•Onsite

About The Position

Sentinel is seeking a Service Desk Technician to support one of our valued customers. The ideal candidate will provide exceptional customer service while completing computer imaging, deployment, and replacement requests. This role is responsible for troubleshooting hardware, software, and basic networking issues, ensuring end-user devices are configured properly, and safeguarding customer data throughout the deployment process.

Requirements

1+ years of experience in a similar role
Associate's degree in computer technology field or comparable certification
Experience troubleshooting hardware, software and peripheral equipment
Experience troubleshooting network and telecommunication problems
Experience configuring PC software
Experience with a ticketing system
Excellent interpersonal and communication skills
Extensive knowledge of computer software and hardware
Ability to lift to 50 pounds independently
Must be comfortable working in a medical facility
Must be able to satisfy our client’s requirements, including proof of required vaccinations, drug screening and adherence to HIPPA privacy regulations.
A valid driver’s license and proof of vehicle insurance will be required
Legally authorized to work in the US without sponsorship
Must demonstrate a “can-do” attitude

Nice To Haves

We focus on candidates that display our “ACE” factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.