Service Desk Support Analyst
INFO ORIGIN INC•Columbus, OH
•$30 - $33•Onsite
About The Position
We are seeking a Service Desk Analyst to provide support for end-users. This role involves troubleshooting technical issues, managing user accounts, and supporting new technologies.
Requirements
- Strong experience in desktop support and end-user services.
- Hands-on experience with Active Directory, ADUC, authentication, and access management.
- Experience administering SCCM 2012.
- Proficiency in PowerShell scripting (3.0+), including automation and Active Directory integration.
- Understanding of networking fundamentals and troubleshooting methodologies.
- Ability to analyze issues systematically, identify root causes, test solutions, and implement changes in production environments.
- Experience learning and supporting new technologies and tools.
Responsibilities
- Provide desktop support and end-user services.
- Manage user accounts using Active Directory, ADUC, authentication, and access management.
- Administer SCCM 2012.
- Utilize PowerShell scripting (3.0+) for automation and Active Directory integration.
- Troubleshoot networking issues.
- Analyze issues, identify root causes, test solutions, and implement changes.
- Learn and support new technologies and tools.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
