Service Desk Coordinator

Paul Mitchell Schools • Columbia, SC

13d • Onsite

About The Position

Paul Mitchell The School Columbia is seeking a qualified Service Desk Coordinator to join our family! Our uniquely wonderful learning environment attracts the most qualified staff team members who always put our Future Professionals first. Not only do we offer an education second to none, we also make time for personal and communal growth through opportunities such as Charitable fundraising, monthly team training, student clubs and activities, fashion shows, photo shoots, a variety of special events and much more.

The Service Desk Coordinator is professional and has sales and service experience and basic guest service communication skills. He or she must have basic computer software and telephone skills. The objective of a Service Desk Coordinator is to create an extraordinary experience for service guests, prospective Future Professionals, and all other school guests. He or she also acts as a guest service mentor to the Future Professionals. He or she follows all service desk systems to guide and support a smooth guest service flow in the clinic classroom.

Requirements

• Successful previous sales experience.
• Experience with guest service.
• Self-motivated to set, meet, and exceed goals.
• Experience in positive and effective communication.
• Customer service resolution skills.
• Teamwork skills.
• Skills in supervision.
• Skills in documentation.
• Skills in return on investment.
• Solid work history with verifiable references.
• Honesty and professionalism.
• Previous cash management and balancing cash drawers.
• Inventory control and product management experience.
• Experience in handling phone systems.
• Basic computer software and telephone skills.
• Basic guest service communication skills.

Nice To Haves

• Passion for the beauty industry.

Responsibilities

• Create an extraordinary experience for service guests, prospective Future Professionals, and all other school guests.
• Act as a guest service mentor to the Future Professionals.
• Follow all service desk systems to guide and support a smooth guest service flow in the clinic classroom.
• Handle phone systems.
• Inventory control and product management.
• Cash management and balancing cash drawers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed