Service Desk Associate Part-Time -7226 Parry Sound
The Home Depot•Parry Sound, ON
•Onsite
About The Position
Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to special order, install and website orders. The Home Depot is the world's largest home improvement specialty retailer, operating over 2,200 retail stores across North America. All of our associates have one thing in mind — helping our customers build and improve their homes and businesses.
Requirements
- Thrives on helping others succeed
- Enjoys making an impact
- Takes pride in guiding customers to the right solutions for their projects
- Naturally curious
- Eager to keep learning
Responsibilities
- Ensure customers receive products and services requested in a timely and accurate manner
- Act as a liaison between customers, Project Support Centre, Kitchen Designers, Home Depot Associates, vendors, installers and third party agents
- Resolve issues, assess customer needs, coordinate all order related activities in partnership with the Project Support Centre, delivery companies, vendors and service providers in a timely and professional manner.
Benefits
- Health and Dental Benefits for Full Time associates
- Profit Sharing and Stock Purchase Plan
- Paid Training & Career Development
- Tuition Reimbursement
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
