Service Designer, Access Networks

Beanfield Technologies Inc.•Toronto, ON

18d•Hybrid

About The Position

We don’t just build networks, we build communities. From our roots in Liberty Village to our growing footprint across Toronto, Montreal, and Vancouver, Beanfield has spent 35+ years connecting people through a robust, independently owned fibre-optic network. With 500+ employees and an entrepreneurial mindset, we move fast, think creatively, and stay connected to the people who make Beanfield what it is. If you thrive in a collaborative, high-impact environment where your work matters, you will feel right at home. Reporting to the Access Network Design Manager, the Service Designer will be responsible for delivery of projects which include new on-net fibre connectivity designs requiring the review of existing ISP distribution fibre and port capacity both at the customer premise and Beanfield points of presence. This position will be responsible for the accurate documentation of all network connectivity, implementation instruction and customer connectivity as-build in a variety of systems. This key position will work closely with Sr. Fibre Designers and the OSP construction division to ensure all project requirements are met, while assisting Sales on incoming requests.

Requirements

University Degree or College Diploma in computer science, engineering, or related work experience.
Demonstrated ability to communicate with internal and external stakeholders.
Ability to quickly learn on the job and leverage experiences and knowledge.
Excellent problem-solving and critical thinking skills.
Excellent verbal and written communication.
Team oriented approach.
Rigor and attention to detail
Priority management
Resourcefulness
Professionalism
Organization skills
Team player

Nice To Haves

Prior experience in the Telecommunication industry is considered an asset.
Knowledge of AutoCAD, Micro-Station and/or ArcGIS software is an asset
Knowledge of the IP networking technologies is an asset
French proficiency is considered an asset

Responsibilities

Responsible for maintaining data integrity of all databases through timely review, completion, and entry of As-build records into Patch Manager and ISP repository archives.
Create technical documents for the implementation of new On-Net services, and maintain accurate records in Patch Manager, JIRA and project trackers.
Accountable for the review of ISP port capacity and proactively communicating with Network Designers to ensure constant port availability.
Responsible for the design and timely delivery of Simplex service designs.
Documenting OSP/ISP related information gathered from field notes or pre-design Audits
Responsible for the timely entry of as-built records in to Patch Manager
Delivering field instructions for ISP connectivity (Workorders) within standard timeframes or internal SLAs.
Participate in special initiatives often supervised by Senior designers.
Prepare P2P network architecture diagrams
As required, attending site visits to meet/accommodate contractors.
Other duties as assigned.