Service Department Manager

DH Pace • Olathe, KS

4d • Onsite

About The Position

DH Pace Company, Inc. is seeking a Service Manager to oversee equipment, service, and installation technicians. This role is hands-on, leading commercial service and installation operations with significant customer interaction. The ideal candidate is an excellent communicator, highly organized, and possesses strong mechanical aptitude.

Requirements

• Minimum two (2) years of work experience, preferably with supervisory or managerial responsibilities.
• Experience in a commercial building products and materials company that fixes/repairs/installs equipment/products is preferred.
• Excellent communication skills.
• Highly organized.
• Good mechanical aptitude.
• Valid Driver’s License and good driving record.

Nice To Haves

• Bachelor’s Degree highly preferred.

Responsibilities

• Manage department budget and P&L, controlling labor and material costs.
• Manage and assist with employee/job scheduling and dispatching.
• Provide technical/mechanical troubleshooting and problem-solving assistance.
• Communicate effectively with customers to ensure high-quality service.
• Develop, train, and hire technicians, administrative personnel, and management trainees.
• Perform other duties as assigned.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Generous paid time off.
• Paid holidays and floating holidays.
• Company-paid life insurance, short-term disability, and long-term disability.
• 401(k) with employer match.
• Health Savings Account (HSA) options.
• Flexible Spending Account (FSA) options.
• Voluntary benefits including supplemental life and critical illness coverage.
• Employee discounts for you and your immediate family.
• Competitive compensation with annual performance reviews.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager