Service Department Appointment Coordinator

Holiday Automotive•Fond du Lac, WI

About The Position

As a Holiday Automotive Service Department Appointment Coordinator, you will be responsible for responding to internet inquiries and answering phone calls to schedule service appointments with customers that contact the dealership. This highly accountable and process-oriented position uses lead management tools, advanced Customer Relationship Management software and the internet to manage inquiry flow, update customer files, and schedule service appointments. This position will be 5 days a week, including some Saturday's. Enjoy Benefits Including: Accelerated Paid Time Off (PTO) Schedule Ample Medical, Dental and Vision Insurance options Locally managed 401(k) Program with Company Contribution Flexible Spending Options Life and Disability Insurance Options Accident, Critical Illness and Hospital Indemnity Insurance Options Appealing Employee Discounts on Vehicles, Services, Parts and Accessories On-going training and education The professional respect of a caring and innovative leadership team Fun, Team-Orientated Culture And Much More

Requirements

Excellent communication skills
Outgoing and positive demeanor
Punctual
Maintains a professional appearance

Responsibilities

Handle all phone appointments
Work with internet leads accordingly to set an appointment for a proper service needs
Deliver inquiries/messages intended for other service personnel and departments promptly
Speak directly with customer to assist with all inquiries and issues