Service Delivery Specialist- Wyckoff, NJ

NFM & J LP•Wyckoff, NJ

10d•$0 - $26•Onsite

About The Position

Puresan is a leading supplier of equipment and supplies for disaster restoration, carpet cleaning and janitorial professionals. We are looking for a full-time Service Delivery Specialist to join our team of dedicated, ambitious professionals. Puresan offers a supportive team and advancement opportunities. This is an in-person role based out of Wyckoff, NJ.

Requirements

Valid U.S. Driver’s License
Strong attention to detail and organizational skills
Ability to manage time effectively and meet scheduled service deadlines
Basic mechanical aptitude for equipment inspection and minor repairs
Effective communication and interpersonal skills
Experience with inventory management and field service reporting systems (e.g., Jira preferred)
Ability to work independently while maintaining accountability

Responsibilities

Travel to assigned clients within local area
Conduct biweekly store inspections and complete all required Jira tickets on time
Inspect, repair, and replace dispensers to ensure proper operation and compliance
Monitor inventory and par levels, identify discrepancies, and place supply orders
Maintain and manage inventory, ensuring supplies are stocked and reordered as needed
Provide training to store associates on proper equipment use and maintenance
Install and maintain signage, labels, and compliance materials (QR codes, contact cards, stickers)
Take required photos and document all work in Jira
Perform manager check-ins during every visit and gather feedback
Report and escalate issues, delays, or technical problems to the Puresan team
Handle new store setups and compliance installations, ensuring full adherence to standards
Follow all professional attire and communication expectations