Service Delivery Project Manager

Applied Materials • Portland, OR

62d • $88,000 - $121,000 • Onsite

About The Position

As a Service Delivery Project Manager at Applied Materials, you will be instrumental in developing, managing, and driving the implementation of the Service Delivery Strategy. This is a significant, multi-year organizational change program designed to adapt working practices and focus areas, ensuring the company is well-equipped to meet current and future challenges in the dynamic electronics industry. You will manage the implementation of this strategy, ensuring all elements are delivered on time and to a high standard. This role requires a proactive approach to project management, stakeholder engagement, and communication to embed change effectively across the organization.

Requirements

• Bachelor's Degree
• 4 - 7 Years of experience
• Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines.
• Has knowledge of best practices and area of ownership is integrated with others; is aware of the competition and the factors that differentiate them in the market.
• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information.
• Explains difficult or sensitive information; works to build consensus.

Nice To Haves

• Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements.
• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies.

Responsibilities

• Assist to develop, manage and drive the implementation of the Service Delivery Strategy, an extensive multi-year organizational change program.
• Project management of Service Delivery implementation, driving progress ensuring all elements of the implementation plan are delivered on time and to a high standard.
• Maintain overview of delivery of all initiatives within the Service Delivery program and lead the continuous planning and prioritization of project implementation.
• Establish and maintain robust up-to-date project management documentation.
• Coordinate the Service Delivery project delivery team, convening the group on a regular basis and providing support and guidance to project team members.
• Work closely with individuals responsible for delivery of change initiatives to plan, develop, deliver, and embed change in line as outlined in the Service Delivery program.
• Establish and maintain strong relationships with key stakeholders, with a particular focus on building a strong and trusting partnership with key project delivery staff.
• Working with internal communications team, plan and deliver effective communication of the Service Delivery strategy.
• Manage and engage stakeholders at all levels of the organization and ensure opportunities for staff and wider stakeholders to inform and shape the implementation of the Service Delivery strategy.
• Regularly review progress and monitor impact against targets, working with the project team to provide progress reports to relevant senior stakeholders.
• Maintain oversight of and manage project risks and escalate as needed.
• Ensure that the Service Delivery program implementation is aligned with other change programs across the organization and manage interdependencies effectively.
• Provide project management support and expertise to other People and Change projects as needed and in line with capacity.
• Ensure that specific project and program objectives are defined for areas of responsibility, and that necessary preliminary activities (e.g., determination of outcomes, milestones, viability studies, and resource planning, among others) are completed to allow for effectiveness and focus during later stages of completion.
• Ensure that all projects and programs assigned are completed in accordance with predetermined requirements, with specific attention to product/process specifications, project/program costs, resource utilization, and timeliness for completion.
• Ensure that all phases of project, program and/or process development are documented, and that information required in other functional areas is reported, disseminated, or transferred, as appropriate. Ensures compliance with Company policies regarding Engineering/Lab notebooks, patents, confidentiality and safety.
• Ensure that the utilization of all material and financial resources is carried out in an effective manner.
• Effectively work with other staff to maximize productivity for the project / program.

Benefits

• Supportive work culture that encourages learning, development, and career growth.
• Programs and support that encourage personal and professional growth.
• Comprehensive benefits package.
• Participation in a bonus program.
• Stock award program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level