Service Delivery Project Manager

Applied Materials•Portland, OR

6d•$88,000 - $121,000•Onsite

About The Position

As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go.

Requirements

Requires in-depth knowledge and experience.
Uses best practices and knowledge of internal or external business issues to improve products or services.
Solves complex problems; takes a new perspective using existing solutions.
Works independently, receives minimal guidance.
Acts as a resource for colleagues with less experience.
Functional Knowledge Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines
Business Expertise Has knowledge of best practices and area of ownership is integrated with others; is aware of the competition and the factors that differentiate them in the market
Leadership Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements
Problem Solving Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
Impact Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies
Interpersonal Skills Explains difficult or sensitive information; works to build consensus
Bachelor's Degree
4 - 7 Years Experience

Nice To Haves

This position may require standing for extended periods of time, walking, working in tight spaces, bending, squatting, twisting, kneeling, reaching, lifting, the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.
Additionally, because this position also may involve working in a clean room, the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields may be required.

Responsibilities

As Service Delivery Project Manager, you will be responsible for assisting to develop, manage and drive the implementation of the Service Delivery Strategy, an extensive multi-year organizational change program.
The Service Delivery program is a foundation of change initiatives aimed at adapting our working practices and focus areas, ensuring we can meet challenges now and in the future.
Project management of Service Delivery implementation, driving progress ensuring all elements of the implementation plan are delivered on time and to a high standard.
Maintain overview of delivery of all initiatives within the Service Delivery program and lead the continuous planning and prioritization of project implementation
Establish and maintain robust up-to-date project management documentation
Coordinate the Service Delivery project delivery team, convening the group on a regular basis and providing support and guidance to project team members
Work closely with individuals responsible for delivery of change initiatives to plan, develop, deliver, and embed change in line as outlined in the Service Delivery program
Establish and maintain strong relationships with key stakeholders, with a particular focus on building a strong and trusting partnership with key project delivery staff
Working with internal communications team, plan and deliver effective communication of the Service Delivery strategy
Manage and engage stakeholders at all levels of the organization and ensure opportunities for staff and wider stakeholders to inform and shape the implementation of the Service Delivery strategy
Regularly review progress and monitor impact against targets, working with the project team to provide progress reports to relevant senior stakeholders
Maintain oversight of and manage project risks and escalate as needed
Ensure that the Service Delivery program implementation is aligned with other change programs across the organization and manage interdependencies effectively
Provide project management support and expertise to other People and Change projects as needed and in line with capacity.
Ensure that specific project and program objectives are defined for areas of responsibility, and that necessary preliminary activities (e.g., determination of outcomes, milestones, viability studies, and resource planning, among others) are completed to allow for effectiveness and focus during later stages of completion.
Ensure that all projects and programs assigned are completed in accordance with predetermined requirements, with specific attention to product/process specifications, project/program costs, resource utilization, and timeliness for completion.
Ensure that all phases of project, program and/or process development are documented, and that information required in other functional areas is reported, disseminated, or transferred, as appropriate.
Ensures compliance with Company policies regarding Engineering/Lab notebooks, patents, confidentiality and safety.
Ensure that the utilization of all material and financial resources is carried out in an effective manner.
Effectively work with other staff to maximize productivity for the project / program.