Service Delivery Manager - Security

State Street • Quincy, MA

2d • $70,000 - $118,750

About The Position

This role sits in our Cloud Application Secure Systems Engineering within the Global Cyber Security (GCS) organization. This is an exciting opportunity to join an engineering team that is continuously transforming security architecture and engineering into a product-led, customer-obsessed service model. The role supports the delivery of application security, cloud security, and secure configuration management workstreams across the enterprise.

Requirements

• 5+ years of demonstrable experience working cross-functionally in a complex IT environment.
• Demonstrated ability to engage stakeholders, manage cross-functional delivery, and align security outcomes with business risks and priorities.
• 5+ years of experience in Technical Delivery, Project Management, Scrum, or Service Delivery roles.
• Proficiency in Confluence, Jira, and the Microsoft Office suite.

Nice To Haves

• Bachelor's degree in a technology-related discipline; a cyber security-related qualification is preferred.
• 3+ years of cyber security domain experience is preferred.
• A relevant project delivery certification, such as PMP, PRINCE2, Scrum Master, Agile, or SAFe, is preferred.
• Knowledge of security frameworks and methodologies, such as NIST, is preferred.
• Security certifications, such as CISM or CISSP, are preferred.

Responsibilities

• Lead end-to-end planning and delivery across technical workstreams, including the management of cross-functional project milestones.
• Coordinate the delivery of various security workstreams, including planning, dependencies, risks, reporting, and stakeholder updates.
• Track technical decisions, assumptions, and dependencies to ensure they remain visible, assigned, and actively progressed.
• Support process compliance, audit activities, and continuous improvement initiatives.
• Serve as the day-to-day delivery interface among end users and stakeholders, technical leads, engineers, and third-party vendors.
• Support sprint, release, and transition planning across development, testing, infrastructure, data, and support teams.

Benefits

• retirement savings plan (401K) with company match
• insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
• paid-time off including vacation, sick leave, short term disability, and family care responsibilities
• access to our Employee Assistance Program
• incentive compensation including eligibility for annual performance-based awards
• eligibility for certain tax advantaged savings plans
• inclusive development opportunities
• flexible work-life support
• paid volunteer days

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level