Service Delivery Engineer 2
About The Position
Dell Technologies customers rely on our products and services to drive progress. So, we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfill their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities. Join us to do the best work of your career and make a profound social impact as a Service Delivery Engineer 2 on our Service Delivery Team in Round Rock, Texas.
Requirements
- 3 to 6 years of related experience
- Good organizational and planning skills to coordinate program deliverables
- Ability to set priorities and delegate
- Excellent analytical and problem-solving skills
Nice To Haves
- Bachelor’s degree or an advanced degree
- Proven experience in a similar role.
Responsibilities
- Perform specific delivery support activities for a single customer
- Assist in coordinating development and consolidation of technical and process documentation
- Focus on activities like data analytics and reporting
- Assist with analyzing specific issues with the customer
- Partner with Dell team(s) to provide an outstanding experience to the customer
Benefits
- Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member — right now at MyWellatDell.com
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
