Service Delivery Coordinator
About The Position
At Next Perimeter, we are a fast-growing, Cloud-First MSP. We don't believe in chaos. We run on EOS (Entrepreneurial Operating System), which means we believe in structure, clear processes, and "A-Players" in every seat. We are looking for an operational "Air Traffic Controller" to join our team. You won't be fixing servers or resetting passwords. Your job is to make sure the people who do fix servers have everything they need to be successful. You own the schedule, the logistics, and the flow of the Service Delivery department. If you love playing "Tetris" with calendars, get a dopamine hit from checking off a list, and hate seeing an unread email sit for more than 10 minutes, this is your home!
Requirements
- 1+ years of experience in Dispatch, Logistics, or Office Management (experience at an MSP or IT firm not required but a plus).
- Experience with ticketing or scheduling systems across time zones is preferred.
- Strong written and verbal communication skills (you are the "Voice of the Team").
- Must be local and able to work from our office (this is a physical logistics role).
Nice To Haves
- experience at an MSP or IT firm
Responsibilities
- Be the "Air Traffic Controller" (Dispatch)
- Own the "Hardware Hunt" (Procurement)
- Manage the Physical Logistics
Benefits
- Clarity: We run on EOS. You will always know exactly what is expected of you. No guessing games.
- Respect: We value our support staff as much as our engineers. You are the engine that keeps the car moving.
- Growth: You will be working in a mature operational environment that values efficiency over "heroics."
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
