Service Coordinator

FinningEstevan, SK
Onsite

About The Position

We are seeking a client-focused Administrator to join our team! Reporting to the Service Operations Manager, you will be responsible for the intake of service requests, maintenance of work orders, and document control. Other tasks include job package preparation, time management, billing, and invoice submission.

Requirements

  • Excellent time management skills
  • Team player with ability to work in fast paced environment
  • Computer proficiency with a variety of software
  • Customer Service mindset
  • Strong communication skills, both written and verbal

Nice To Haves

  • 2-3 years of administrative experience considered an asset

Responsibilities

  • Manage intake and creation of work orders
  • Review and manage service related documentation
  • Compile customer information and submit for approval
  • Invoicing service workorders for internal and external customers
  • Invoicing Warranty claims
  • General administration and clerical duties, as required
  • Collection of customer payments

Benefits

  • Flexible option plan benefits with varying levels of coverage from day one
  • Matching pension contributions to help you save for the future
  • Employee Share Purchase program with matching contributions
  • RRSP and TFSA options through Sunlife
  • Paid vacation with an increasing allowance based on years of service
  • Training opportunities to learn about Caterpillar equipment
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