CA Service Coordinator

Henry Schein•Vancouver, BC

2d•CA$45,000 - CA$54,000•Onsite

About The Position

Henry Schein Global is a health solutions company powered by a network of people and technology. Our 900+ Team Schein Members in Canada work together to support dental and medical practitioners, practices and businesses providing supplies, equipment, service, and digital technology driven through an all-encompassing business solutions approach which brings our Corporate Mission to life: “To help our customers be more successful, so they can focus on delivering the best quality care.”

Requirements

1 to 2 years’ experience in inventory control, parts and/or service related role
Superior customer service skills
Technical proficiency, Microsoft office, inventory or service software is an asset
Your favourite words are: customer service, service, inventory, warranty, reports and parts.

Responsibilities

Field calls from customers, technicians, and sales representatives and perform timely follow-up and response on all service requests.
Assist with warranty/ exchange tracking and reconciliation.
Assist with parts requests and order.
Assist with preparation and distribution of various service reports.
Interface with vendors for parts pricing and delivery.
Participate in special projects and performs other duties as required.