Service Coordinator

Conserv Building Services • Orlando, FL

9d

About The Position

If you enjoy a fast paced work environment with little down time, this is the job for you!
Provide top level customer service to both external and internal customers.
Everyday engagement with both customers and field technicians to ensure ETAs are met and customers needs are taken care of

Requirements

• High School Diploma or GED
• Strong customer service and people skills
• Highly organized
• Able to thrive in high pressure situations
• Able to manage multiple tasks and meet deadlines effectively
• Proficient with Microsoft Outlook, Word and Excel

Nice To Haves

• dispatching experience in the construction or HVAC field

Responsibilities

• Route and schedule field technicians to meet customers demands’
• Ensure parts needed are ordered and stocked for various HVAC and refrigeration equipment
• Field customer questions/calls to ensure expectations are met
• Update customer websites/portals on a daily basis
• Work with technicians and management utilizing teamwork to accomplish goals
• Ensure technicians needs are met daily

Benefits

• Competitive salary
• Direct Deposit every Friday
• Performance Bonus, Company Profit Sharing Bonus, and Safety Bonus
• Paid holidays and generous Paid Time Off
• Benefits Effective the 1st of the month following your date of hire
• Excellent Medical, Dental, and Vision plans
• HSA and FSA Spending Accounts - with generous company contribution to HSA
• 401(k) match - 50% up to 5%
• Employee Discounts through the Tickets at Work Program
• Company Paid Life and AD&D
• Short and Long-Term Disability and other Supplemental Insurance offerings

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees