Service Coordinator - Power & Construction Equipment

Buckeye Power Sales • West Chester, OH

31d • $22 - $28 • Onsite

About The Position

This role is responsible for coordinating service activities related to power and construction equipment. The Service Coordinator will ensure smooth operations by managing customer service interactions, scheduling, and providing support for technical aspects of equipment.

Requirements

• High School diploma or equivalent
• 18+ years of age
• 2 years prior customer service experience
• Basic knowledge of the workings of gaseous and diesel engines or willingness and ability to train and enhance knowledge of generators
• Excellent communication skills, both verbal and written, with proficiency in English
• Excellent customer service skills
• Basic math skills
• Able to work well unsupervised; able to work independently
• Able to work flexible hours including occasional overtime
• Good organizational skills and ability to multi-task required
• Computer skills to include MS office products (Word, Excel, Outlook); data entry
• Must represent the company in a positive manner at all times
• Must be able to pass background check and periodic drug screens

Responsibilities

• Coordinate service activities for power and construction equipment.
• Manage customer service interactions.
• Schedule service appointments and manage technician availability.
• Provide support for technical aspects of equipment, including generators.
• Maintain positive company representation.
• Perform data entry and manage records.
• Work independently and manage tasks effectively.
• Handle occasional overtime as needed.
• Multi-task and maintain organizational skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED