Service Coordinator
About The Position
Service Coordinator is responsible for determining what materials are needed for repairs and entering that information into data base by serial number. Position is responsible for requesting materials from purchasing, coordinating with Parts Puller, assigning technician, scheduling service with customers, follow up of completed jobs with customers, filing of appropriate claims with manufacturers and determining what parts are under warranty or not. Additionally, this position will answer calls from builders, set-crews and factory contractors to help trouble shoot problems on-site and process contractor invoices for payment.
Responsibilities
- determining what materials are needed for repairs
- entering information into data base by serial number
- requesting materials from purchasing
- coordinating with Parts Puller
- assigning technician
- scheduling service with customers
- follow up of completed jobs with customers
- filing of appropriate claims with manufacturers
- determining what parts are under warranty or not
- answer calls from builders, set-crews and factory contractors to help trouble shoot problems on-site
- process contractor invoices for payment
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
