Service Coordinator I VASH

Step Up•Los Angeles, CA
•Hybrid

About The Position

The HUD-Veterans Affairs Supportive Housing (HUD-VASH) program combines Housing Choice Voucher (HCV) rental assistance for homeless Veterans with case management and clinical services provided by the Department of Veterans Affairs (VA). VA provides these services for participating Veterans at VA medical centers (VAMCs) and community-based outreach clinics. As a VA Contractor, the Step Up VASH Team is comprised of Master's Level clinicians, Case Managers, and Housing Specialists. The Service Coordinators work to engage Veterans who are experiencing homelessness, a mental health diagnosis, and/or co-occurring disorders, and provide supportive services to support these Veterans as they attain and maintain permanent supportive housing. A hiring preference will be made for qualified veterans.

Requirements

  • Knowledge of or experience with mainstream benefits and services, mental health diagnoses and level of functioning, EBP’s such as Critical Time Intervention, Motivational Interviewing, Trauma Informed Care, Housing First, Harm Reduction, etc.
  • Ability to work collaboratively with others and on a team.
  • Initiative and solution focused practice.
  • Uses good time management skills and resources to balance case load direct service and paperwork.
  • Works within skills and scope of practice asking for support and training to improve abilities when needed.
  • Ability to work as a team member on the streets, in homeless facilities or with other homeless community providers such as police, churches and hospital ER’s.
  • Understands and promotes safety first to self and team members.
  • Candidate must have own transportation and current California driver’s license and insurance.
  • Position requires occasional driving and transporting.

Nice To Haves

  • Master's Level clinicians
  • Master's degree preferred
  • Substance Recovery Certification may be required.

Responsibilities

  • Establish collaborative relationships with services providers inside and outside of the VA to ensure Veteran’s continuity of care with wrap-around services.
  • Advocate on behalf of the Veteran to assist in the delivery of needed services.
  • Attend daily/weekly meetings, supervision and case conferences as assigned.
  • Other duties as assigned.
  • Arrange, coordinate and provide direct clinical case management and support to Veterans experiencing homelessness.
  • Assist the Veteran in navigating the Housing Authority voucher process and provide support, along with the Housing Locator, to obtain permanent supportive housing.
  • Provide education regarding community living and basic life skills (money management, shopping, safety, basic cleanliness and nutrition.
  • Provide referrals and linkage to VA medical facilities, VA Regional Offices, and community-based agencies for a variety of services that may include health care, benefits, vocational assistance, education, recreation and any other needs.
  • Provide crisis management services.
  • Actively involve the Veteran in the development of an interdisciplinary treatment plan.
  • Update Clinical Reminders and other important documentation, within scope of practice, as needed in the CPRS system and in compliance with VA requirements.
  • Maintain clear and timely charts in the CPRS system of contact with the Veteran and other providers.

Benefits

  • Opportunities for growth and professional development.
  • Generous paid time off (13 paid holidays, 10 days of EPTO, 12 sick days).
  • Competitive salary and benefits package.
  • Health, dental, vision, Aflac, and life insurance
  • $25,000.00 403(b) retirement plan available on the first day of work.
  • Step Up matches 3% of the 6% the employee contributes after working 1000 hours.
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