Service Coordinator/Human Services

Alleghenies United Cerebral Palsy • Chambersburg, PA

4d • Hybrid

About The Position

Alleghenies United Cerebral Palsy (AUCP) is a non-profit organization dedicated to assisting individuals with disabilities in meeting their basic needs, enhancing their quality of life, and promoting their independence. The Service Coordinator (SC) role involves working closely with individuals and their support teams to develop, update, and manage personalized service plans, ensuring they receive the necessary support through paid providers or community resources. This client-centered position requires strong communication, coordination, and compliance skills.

Requirements

• Bachelor's degree in Social Work, Psychology, Education, Human Services, or a related field.
• Knowledge of Medicaid Waiver programs, Long-Term Services and Supports (LTSS), and Home and Community-Based Services (HCBS) strongly preferred.
• Experience working with individuals with disabilities or special needs.
• Strong skills in assessment, planning, and participant-centered service delivery.
• Excellent organizational, communication, and documentation skills.
• Ability to work effectively as part of an interdisciplinary team.
• Familiarity with community support systems, housing resources, health care, and human services.
• Must live in PA or be willing to travel to PA to complete home visits.
• Must maintain reliable high-speed internet access when working remotely.
• Successful completion of PA State Police Background Check (e-PATCH), Child Abuse Clearance, FBI Background Check, MA Fraud Check, Social Security Verification, and DMV Check.

Responsibilities

• Collaborate with clients and their teams to develop individualized service plans (ISP) based on personal goals and priorities.
• Regularly update service plans to reflect life changes and current support needs.
• Coordinate and monitor services with paid providers and community resources to ensure they are meeting the individual's needs, authorized and used appropriately, and implemented by knowledgeable staff following the plan.
• Maintain open communication with support teams to address concerns and updates promptly and effectively.
• Ensure all work complies with program regulations and AUCP standards, including documentation, timelines, and billing requirements.
• Travel within the assigned region to meet with participants in compliance with ISP.

Benefits

• Flexible Schedule
• No on-call
• 15 Agency Paid Days Off (including 11 holidays)
• 18 PTO Days
• Paid Training Period
• Mileage Reimbursement
• Company-Provided Equipment
• Tuition Reimbursement
• Medical Insurance
• Company Paid Dental Insurance
• Company Paid Vision Insurance
• Company-paid life insurance with the option of adding additional coverage for you and your family
• Up to 5% Match for 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level