Full Time-Service Contract Administrator-Nashville, TN-2026
About The Position
You will provide excellent customer service to ensure service contracts are compliant to policies and entitled correctly in our database, per customer contractual requirements. Your role: Coordinate and administer all phases of service contract management, including performing contract review, for compliance, to ensure all applicable policy criteria have been satisfied Proficiently use data entry systems and tools such as CRM systems, ERP software, and custom databases. Leverage advanced features and functionalities to streamline data processes. Utilize critical thinking to analyze complex contract requirements, special provisions, pricing, internal approvals, and terms and conditions to ensure compliance with appropriate laws, regulations and corporate policies Proven ability to work with business partners; streamlining processes and creating cross-functional partnerships Maintain a winning partnership with Sales and other internal teams to ensure continuous alignment with joint goals and objectives We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is an office role About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture.
Requirements
- You've acquired a Bachelor of Business Administration, Sales, Finance, Data Analytics or equivalent
- Ability to work efficiently and accurately under tight deadlines
- You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
Nice To Haves
- Sales support experience in customer service or contract processing is preferred
- Passion for customer experience, operational excellence and continuous development
Responsibilities
- Coordinate and administer all phases of service contract management, including performing contract review, for compliance, to ensure all applicable policy criteria have been satisfied
- Proficiently use data entry systems and tools such as CRM systems, ERP software, and custom databases. Leverage advanced features and functionalities to streamline data processes.
- Utilize critical thinking to analyze complex contract requirements, special provisions, pricing, internal approvals, and terms and conditions to ensure compliance with appropriate laws, regulations and corporate policies
- Proven ability to work with business partners; streamlining processes and creating cross-functional partnerships
- Maintain a winning partnership with Sales and other internal teams to ensure continuous alignment with joint goals and objectives
Benefits
- Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Merchant Wholesalers, Durable Goods
Number of Employees
5,001-10,000 employees
