Experienced Service Consultant

Kia Country of Savannah • Savannah, GA

4d

About The Position

We are seeking a customer-focused Automotive Service Advisor to act as the liaison between our customers and service technicians. The ideal candidate has strong communication skills, automotive knowledge, and a passion for delivering excellent customer service. Jon us and our newly renovated dealership.

Requirements

• 1+ year experience as a Service Advisor or in automotive service (preferred)
• Strong customer service and sales skills
• Basic automotive knowledge
• Ability to multitask in a fast-paced environment
• Excellent verbal and written communication skills
• Valid driver’s license and clean driving record
• Must complete and pass drug screening and background check

Responsibilities

• Greet customers and assess vehicle service needs
• Clearly explain recommended services, repairs, and costs
• Prepare and manage repair orders accurately
• Communicate with technicians regarding diagnostics and repair timelines
• Provide status updates and follow up with customers
• Promote additional services when appropriate (upselling ethically)
• Maintain high customer satisfaction and CSI scores
• Handle payments, warranties, and service documentation

Benefits

• Competitive compensation with performance incentives
• Ongoing training and career advancement opportunities
• Supportive team environment
• Modern service facility and tools
• Medical / Dental / Vision
• 401k - with company match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed