Experienced Service Consultant

Kia Country of SavannahSavannah, GA
4d

About The Position

We are seeking a customer-focused Automotive Service Advisor to act as the liaison between our customers and service technicians. The ideal candidate has strong communication skills, automotive knowledge, and a passion for delivering excellent customer service. Jon us and our newly renovated dealership.

Requirements

  • 1+ year experience as a Service Advisor or in automotive service (preferred)
  • Strong customer service and sales skills
  • Basic automotive knowledge
  • Ability to multitask in a fast-paced environment
  • Excellent verbal and written communication skills
  • Valid driver’s license and clean driving record
  • Must complete and pass drug screening and background check

Responsibilities

  • Greet customers and assess vehicle service needs
  • Clearly explain recommended services, repairs, and costs
  • Prepare and manage repair orders accurately
  • Communicate with technicians regarding diagnostics and repair timelines
  • Provide status updates and follow up with customers
  • Promote additional services when appropriate (upselling ethically)
  • Maintain high customer satisfaction and CSI scores
  • Handle payments, warranties, and service documentation

Benefits

  • Competitive compensation with performance incentives
  • Ongoing training and career advancement opportunities
  • Supportive team environment
  • Modern service facility and tools
  • Medical / Dental / Vision
  • 401k - with company match
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service