Experienced Sales Consultant

Mercedes Benz of White Plains•White Plains, NY

17d•$80,000 - $200,000

About The Position

Mercedes-Benz of White Plains, part of the Pepe Auto Group, is seeking a driven, customer-focused Sales Representative to join our high-performing team. If you’re passionate about luxury vehicles, delivering exceptional service, and building a rewarding career, we want to hear from you! Pepe Auto Group believes our success begins with our people. Family-owned since 1968, we continue to grow while staying true to our core values: honesty, integrity, and professionalism. At Pepe Auto Group, you’ll work alongside the best in the industry. Our collaborative environment and strong mentorship culture empower employees and support professional growth. We pride ourselves on promoting from within and fostering a respectful, driven team dedicated to delivering exceptional customer service.

Requirements

Proven customer service experience, including strong CSI performance
Prior automotive sales experience
Excellent communication and customer service skills
Strong follow-through and multi-tasking abilities
Self-motivated team player with a positive, can-do attitude

Responsibilities

Engage with leads via phone, email, chat, or text to schedule appointments
Conduct vehicle demonstrations and highlight key features and benefits
Enter customer information into the CRM to ensure accurate follow-up
Use the CRM for all customer interactions, keeping BDC staff updated on status
Utilize CRM retention tools to engage potential buyers and solicit business
Build and maintain strong, long-lasting customer relationships
Conduct business through various channels including email, phone, and in-person appointments
Collaborate with management to finalize sales, secure financing, and ensure customer satisfaction