Service Consultant

Lenz Truck Center • Fond du Lac, WI

19h • Onsite

About The Position

At Lenz Truck, our Service Consultants are the ring leaders, problem solvers, customer heroes, and professional vehicle translators who keep the service department rolling. They are responsible for greeting customers, listening to their needs, and ensuring they feel they have come to the right place. A key part of the role is to "speak fluent car," helping customers understand vehicle issues and necessary services. Service Consultants must keep customers informed about their vehicle's status, identify needs for maintenance, tires, brakes, alignments, and repairs, and help customers understand the reasons for these services. They also play a crucial role in organizing the service department's operations, managing the flow of cars, technician information, customer updates, and parts delivery.

Requirements

• Confident
• Great with people
• High energy
• A problem solver
• Motivated
• Can have fun while getting the job done
• Wants to WIN as a team
• Actually cares about taking care of customers
• People-person who learns fast and isn't afraid to jump in

Nice To Haves

• Automotive experience

Responsibilities

• Make Customers Feel Like VIPs
• Greet them, listen to them, help them, and make sure they know they've come to the right place.
• Speak Fluent Car
• Keep Everyone in the Loop
• Find Ways to Help — AND WIN
• Keep the Chaos Organized

Benefits

• We work hard.
• We help each other.
• We celebrate wins.
• We laugh.
• We take care of our customers.
• We figure it out together.
• Great people.
• Great culture.
• Lots of cars.
• Absolutely NO boring days.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed