Service Concierge - Tonkin Mazda of Portland
About The Position
Business is booming over here at Tonkin Mazda of Portland! To help accommodate growth, our service department is seeking out a Service Concierge to join the team. This is a great opportunity for someone who is looking for a long-term career with growth and development. The Service Concierge position is an entry-level service advisor assistant position. Working as our Service Concierge, you would be primarily providing top-notch customer service to our service clients and assisting the service advisors. The ideal candidate would have a strong customer service background with a strong work ethic. Why Work for Tonkin Mazda of Portland? At Tonkin Mazda of Portland, we believe that our team is the driving force behind our success. When you join our dealership, you're not just taking a job-you're becoming part of a respected family-owned company with a legacy of excellence in the automotive industry. Here's why you'll love working with us: A Supportive & Collaborative Culture - We foster a positive, team-oriented environment where your growth and success are a top priority. Industry-Leading Training & Development - Whether you're starting your career or looking to advance, we provide the tools and training to help you excel. Competitive Pay & Benefits - Enjoy great earnings potential, health benefits, retirement plans, and employee discounts. Top-Tier Products - Represent Mazda's award-winning lineup of innovative, stylish, and performance-driven vehicles. Community & Customer Focus - We take pride in delivering exceptional customer experiences and giving back to the Portland community. If you're passionate about cars and people, and you're looking for a rewarding career with a trusted local employer, Tonkin Mazda of Portland is the place for you!
Requirements
- High School Diploma or Equivalent.
- Driver's License.
- Prior Customer Service Experience.
- Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.
Responsibilities
- Greet and assist service customers with check-ins.
- Staging vehicles in the service repair area.
- Answer inbound service calls and schedule appointments.
- Assist the service advisors as with booking repair orders, following up with customers, walking customers to their vehicles, and ancillary duties that come with service writing.
- Other duties that may arise in the service department.
Benefits
- Top-of-the-line benefits including Health Insurance starting at under $100 per month.
- Dental, Vision, and Company Paid Life Insurance
- Employee Assistance Plan
- 401k with Company Match
- Lucrative Paid Time Off that accrues from Day 1
- An excellent menu of voluntary benefits!
- Employee pricing for you and your family on vehicles, parts and service!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Motor Vehicle and Parts Dealers
Education Level
High school or GED
Number of Employees
51-100 employees
