Service Advisor - Tonkin Mazda of Portland
About The Position
Are you looking for a long-term career with a fast-growing company? Look no further because Tonkin Mazda of Portland is actively seeking out Service Advisors and now is the time to join! Our service department is top-notch with a great work culture. Working as a Service Advisor, your main priority would be communication between our technicians and our clients. The ideal candidate would have prior service advising experience in a dealership setting. Why Work for Tonkin Mazda of Portland? At Tonkin Mazda of Portland, we believe that our team is the driving force behind our success. When you join our dealership, you’re not just taking a job—you’re becoming part of a respected family-owned company with a legacy of excellence in the automotive industry. Here’s why you’ll love working with us: A Supportive & Collaborative Culture – We foster a positive, team-oriented environment where your growth and success are a top priority. Industry-Leading Training & Development – Whether you’re starting your career or looking to advance, we provide the tools and training to help you excel. Competitive Pay & Benefits – Enjoy great earnings potential, health benefits, retirement plans, and employee discounts. Top-Tier Products – Represent Mazda’s award-winning lineup of innovative, stylish, and performance-driven vehicles. Community & Customer Focus – We take pride in delivering exceptional customer experiences and giving back to the Portland community. If you’re passionate about cars and people, and you’re looking for a rewarding career with a trusted local employer, Tonkin Mazda of Portland is the place for you!
Requirements
- 1-3 years of automotive service advising experience.
- A strong work ethic and good work history.
- Communication Skills.
- Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.
Nice To Haves
- Experience in CDK is strongly preferred.
Responsibilities
- Ensure that customers receive prompt, courteous, and effective service.
- Drive the sale of technicians' time to meet the department's sales forecast.
- Prioritize required services and be prepared to provide options upon request.
- Keep customers informed on completion times, service expenses, and possible changes.
- Ensure the customer has a positive dealership experience.
Benefits
- Health Insurance starting at under $100 per month.
- Dental, Vision, and Company-Paid Life Insurance.
- Employee Assistance Plan.
- 401(k) with Company Match.
- Paid Time Off that accrues from Day 1.
- An excellent menu of voluntary benefits.
- Employee pricing for you and your family on vehicles, parts, and service.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
