Service Clerk | Slidell, LA

Empire Truck Sales•Slidell, LA

3d•Onsite

About The Position

Empire Truck Sales, LLC is one of the largest Freightliner/Western Star Heavy Truck Dealerships in the Southeast. Due to continued growth, we are looking for a Service Clerk/Administrative Assistant with strong customer communication skills who is a self-starter and a quick learner to assist our service team. Empire offers rewarding careers with a leader in the transportation industry. Grow with us as we continue to expand our state-of-the-art facilities and services. We are always looking for good people with a heart for serving others to join our team.

Requirements

Dealership experience or related industry is ideal (Service Department and/or Automotive Retail is highly preferred)
Mechanical knowledge in automotive or diesel repair is beneficial
Proficient in Microsoft Office Suite (Word, Excel, and Outlook) and other web-based programs
Must be detail-oriented, organized, and can multitask in a fast-paced environment
Excellent professional & interpersonal communication (verbal & written) skills
Able to solve problems independently
Able to work scheduled shift
GED or High School Diploma

Responsibilities

Generate Purchase Orders
Open work orders as directed by the Service Manager/Shop Foreman and maintain control until closed and invoiced
Maintain Service Department filing and records
Update customer profiles using information from customer work orders
Be a team player, always happy to help a co-worker or assist with tasks outside of listed job duties
Field internal and external customer inquiries to the Service Department
Will be trained to handle payroll