Service Center Specialist

St. Louis County, MinnesotaDuluth, MN
Onsite

About The Position

St. Louis County is seeking a part-time Service Center Specialist to assist the public in obtaining licenses, permits, and titles at the Auditor's Mall Service Center. This role is ideal for individuals who enjoy public-facing customer service in a fast-paced environment. Experience handling cash in a customer-facing role is preferred. The position is part-time (0.5 FTE) with a bi-weekly schedule totaling 64.25 hours, including four days a week from 9:00 AM - 4:30 PM or 10:00 AM - 5:30 PM, and every other Saturday from 9:00 AM - 1:15 PM. The salary range is $23.22 - $31.83 per hour. This position is part of the Civil Service Basic Unit Employees Collective Bargaining Agreement.

Requirements

  • High school diploma or its equivalent.
  • Three (3) years full-time paid verifiable experience in a position requiring handling cash transactions.
  • Possession of a valid driver's license or state identification card.
  • Certification as a License Title Agent within one (1) year of employment.

Nice To Haves

  • Experience with handling cash in a customer-facing role is preferred.

Responsibilities

  • Evaluating and reviewing documents for inaccuracies or possible fraud.
  • Preparing and processing Minnesota identification card applications.
  • Preparing and processing driver's license applications.
  • Processing and renewing registrations for vehicles and recreational vehicles.
  • Completing title transfers.
  • Accepting and processing passports.
  • Issuing Department of Natural Resources (DNR) titles, licenses, and renewals.
  • Receiving payments for property taxes.

Benefits

  • Longevity pay
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