Service Center Manager - Eurofins Environment Testing Southeast - Charlotte, NC

Eurofins•Charlotte, NC

13d•$58,000 - $65,000•Onsite

About The Position

Eurofins Environment Testing is seeking a dynamic manager with supervisory experience who enjoys networking within the environmental industry. The Service Center Manager will act as a liaison between the laboratory and the local client base. This role will maintain the service center facility, manage staff and work with the Sales Department to develop and grow the area client base. Environmental industry/environmental laboratory experience is strongly preferred.

Requirements

Authorization to work in the United States indefinitely without restriction or sponsorship
Professional working proficiency in English is a requirement, including the ability to read, write and speak in English
BS/BA in Chemistry/Sciences (Business Management, Marketing, or equivalent experience may substitute for degree) is preferred but not required
Minimum 3 years client relationship or customer service experience
1-2 years bench level Chemistry experience preferred
Prefer supervisory experience
Knowledge of business principles, client markets, marketing
Strong management, communication (written and verbal) and conflict resolution skills
Strong client service skills
Knowledge of environmental methodology
Ability to multi-task and adapt to changing priorities
Public speaking and networking skills

Nice To Haves

Environmental industry/environmental laboratory experience is strongly preferred.

Responsibilities

Primary point of client contact for the service center, address any client issues or questions
Maintain the facility and uphold company EH&S policies
Manage personnel and schedule Courier/Field Sampler pick-ups and deliveries, as needed
Business development – manage projects and assist Account Executives with meeting sales initiatives
Order supplies, track revenue, monitor costs and reduce inefficiencies at the service center
Maintain knowledge of method requirements, holding times and project requirements.
Networking – attend industry events, conferences and trade shows. Monitor local market trends, capitalize on opportunities to bring in new business, visit clients. Be aware of local competition and pricing.
Other duties as assigned.