Service Center Manager

Henley VIOC • Ventura, CA

6d • Onsite

About The Position

This is your gateway to learn the “ins & outs” of our service centers, develop as a leader, gain responsibility, and ultimately, move into a career with limitless opportunities. As a Service Center Manager, no day is ever dull. You will be responsible for managing the day-to-day operations, as well as driving the success of your team and service center. If you’re ready to take the next step in your career, we’ll put you on the fast-track to success.

Requirements

• 2 years managerial/supervisory experience in the quick lube/automotive business is required
• Attention to detail and ability to follow instructions.
• Excellent problem-solving skills
• Strong customer service and communication skills
• Ability to work in a fast-paced environment and handle multiple tasks.
• Able to learn and follow the VIOC SuperPro process for all services.
• Achieve SuperPro certification.
• Must have reliable transportation.
• Basic computer knowledge/aptitude
• Able to remove/rotate/lift/reinstall tires for tire rotation service.
• Able to work for extended periods of time with arms above your head when performing services underneath the vehicle on a catwalk.
• Constantly positions self to perform required services under the hood, related to tires, or on catwalk working underneath the vehicle.
• Able to move/transport items up to approximately 50 pounds.
• Able to work with tools to perform duties in tight sometimes hard to reach areas.
• Communicate verbally and receive verbal communication to ensure services are performed accurately, safely and in the proper order.

Nice To Haves

• A positive attitude
• Willingness to learn and work as part of a customer-focused team

Responsibilities

• Provide exceptional customer service and address any concerns or questions.
• Perform oil changes, filter replacements, and lubrication services for vehicles.
• Inspect vehicles for any potential issues or areas that require attention.
• Conduct basic maintenance tasks such as tire rotations and fluid level checks.
• Keep track of inventory and ensure all supplies are readily available.
• Maintain a clean and organized work environment.
• Follow safety protocols and guidelines to ensure a safe working environment.

Benefits

• Paid on-the-job training
• No late evenings – Most locations close by 7pm
• Competitive pay set at $28.50 per hour
• Now offering Earned Wage Access through DailyPay!
• Promoting from within – 95% of upper-level management started out in an entry-level position
• Safety Shoes, Uniforms & Personal Protective Equipment (PPE)
• Tuition Reimbursement
• Employee Discount – 50% off most services for up to 2 vehicles
• Medical, Dental, Vision, and 401(k) Savings plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed