Service Center Lead

Minnesota Coaches & Affiliates•Eyota, MN

1d•Onsite

About The Position

The Service Center Lead supports the Service Center Manager in overseeing the daily operations of a specific service center. This role assists in coordinating procedures across departments, ensuring safety standards, and supporting route budget management. The Service Center Lead works closely with drivers, transportation staff, and other stakeholders, helping implement policies and procedures while monitoring operational performance to support excellence in service delivery.

Requirements

Effective verbal and written communication skills
3-5 years’ experience in the transportation or related operations industry
Leadership experience with the ability to guide and motivate teams
Strong problem-solving and organizational skills
Knowledge of industry safety practices and familiarity with state and federal transportation regulations
Ability to work collaboratively in a fast-paced, team-oriented environment

Responsibilities

Assist in managing transportation operations for the service center
Support the development, implementation, and monitoring of transportation policies and procedures
Ensure compliance with federal, state, and local transportation regulations under the guidance of the Service Center Manager
Assist in supervising, training, and coaching transportation staff
Conduct safety checks and support corrective action initiatives
Collaborate with other departments to maintain smooth route operations
Assist in monitoring route budgets and tracking expenditures
Support relationship management with transportation vendors and stakeholders
Step in for the Service Center Manager as needed for meetings, communications, and operational oversight