Service Cashier with Automotive Experience

Tommie Vaughn Motors•Houston, TX

1d•Onsite

About The Position

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

Requirements

Automotive Experience
Experience with CDK Drive
Ability to use CDK Drive to process service repair orders and look up repair orders
Ability to reconcile credit card payments
Ability to balance cash drawer daily
Ability to compute customer bills
Ability to receive cash, checks and credit card payments
Ability to accept deposits, complete payments for extending warranties, and handle other purchases
Ability to ring up sales, bag items, request price checks, honor coupons, collect payment, and give appropriate change
Ability to update customer's service history
Ability to calculate materials charges, repair charges, and taxes
Understanding of various types of warranties
Ability to furnish information about the dealership and its services and vehicles
Clear and courteous communication skills
Ability to accurately relay information about prices, vehicles, and services
Ability to answer incoming calls to the service department

Responsibilities

Receiving payment for service transactions
Close service repair orders once vehicle is picked up
Reconcile credit card payments every evening, and prepare deposit
Balance cash drawer daily
Know how to use CDK Drive to process service repair orders, look up repair orders, ect.
Maintaining or creating customer satisfaction
Greeting customers at the cashier window in a pleasant and professional manner
Computing customer bills
Receiving cash, checks and credit card payments from customers; recording amount received
Accepting deposits, completing payments for extending warranties, and handling other purchases
Ringing up sales, bagging items, requesting price checks, honoring coupons, collecting payment, and giving appropriate change
Updating the customer's service history
Calculating materials charges, repair charges, and taxes
Understanding various types of warranties
Furnishing information about the dealership and its services and vehicles
Communicating clearly and courteously, and accurately relaying information about prices, vehicles, and services.
Answer incoming calls to the service department