Service Cashier - BMW/MINI Boston
About The Position
The Service Cashier is responsible for answering inbound calls, determining the nature of their business and directing callers to the appropriate department/destination. They will greet walk-in customers, determine the nature of their visit, and answer incoming phone calls. This role involves directing callers to the appropriate department or individual, answering basic inquiries, taking detailed messages, and providing basic information to all callers. The Service Cashier must communicate with callers and customers in a professional, friendly, and efficient manner, and relay messages to the appropriate parties in a timely manner. They will also assist with clerical duties as requested, and perform other duties as determined by management.
Requirements
- Excellent communication and customer service skills
- Ability to maintain a professional image and demeanor
- Ability to multi-task in a fast paced environment
- Advanced computer & phone skills (Internet, MS Outlook) a must
- Must be a minimum of eighteen years of age
- Must pass pre-employment screens (background and drug test)
Nice To Haves
- Ability to speak multiple languages is always a plus
Responsibilities
- Answering inbound calls
- Determine the nature of their business and direct callers to the appropriate department/destination
- Greet walk-in customers and determines the nature of their visit
- Answer incoming phone calls
- Direct callers to appropriate department or individual
- Answer basic inquiries, take detailed messages and provides basic information to all callers
- Communicate with callers and customers in a professional, friendly and efficient manner
- Communicate messages to the appropriate parties in a timely manner
- Assist with clerical duties as requested
- Other duties to be determined by management
Benefits
- Weekly pay
- Paid holidays & paid time off
- Paid training
- Digital career path tool to assist with career development
- Continuous training through Asbury's Internal Learning Management System
- Professional growth and development opportunities
- Student loan relief resources
- Employee assistance program
- Employee discounts on parts and service repairs
- Scholarship awards
- Opportunities to join our community service initiatives, which includes paid volunteer hours
- Aggressive Employee referral program with bonus opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
