Customer Service Representative - Service
CLONINGER AUTOMOTIVE•Salisbury, NC
•Onsite
About The Position
Cloninger Automotive Group is looking for a Service BDC Representative to join their growing team supporting their Ford, Toyota, and Honda locations in Salisbury, NC. The company emphasizes a family-feel culture where employees are valued, recognized, and given opportunities to grow. The role involves handling customer interactions to schedule service appointments and provide exceptional customer service.
Requirements
- Dealership experience preferred
- Strong communication and customer service skills
- Ability to multitask in a fast-paced environment
- Positive attitude and team-player mindset
- Computer and phone proficiency required
Responsibilities
- Handle inbound and outbound customer calls
- Schedule service appointments efficiently
- Provide exceptional customer service experiences
- Follow up with customers regarding service needs
- Work closely with service advisors and management teams
- Maintain accurate customer communication records
Benefits
- Competitive Pay + Bonus Structure
- Full Benefits Package
- 401(k) with Company Match
- Monthly Employee Recognition Luncheons
- Positive, Team-Oriented Work Environment
- Growth & Advancement Opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
