Service BDC Representative
About The Position
The workplace of Joe Myers Toyota is fast-paced, rewarding, and fun! We value all our employees and recognize that each associate is essential to maintaining our reputation of providing the best service to our customers. We are currently looking for a motivated team member in our Service Business Development Center. The Service BDC is responsible for making service appointments for customers and is the frontline of communication in a customer's service experience. A successful candidates will have ability to multi-task, be a team player, and have a pleasant personality. If you are a customer service professional looking to further your career with an established and respected automotive organization then please apply!
Requirements
- High School Diploma or equivalent
- Highly organized and with eagerness to progress
- Willingness to take initiative
- Computer literacy, quality writing and grammar skills
- Ability to handle multiple tasks easily
- Ability to provide quality customer service
- Clean driving record and valid driver's license
Nice To Haves
- Bilingual preferred (English/Vietnamese or English/Spanish)
Responsibilities
- Set up appointments
- Check for recalls
- Quote prices for basic services
- Assist parts with notifying customers of special orders
- Assist with filing and scanning
- Fill in where needed
Benefits
- Health insurance
- Dental and vision insurance
- Life and disability insurance
- 401K with match
- Vacation time
- Opportunities for advancement
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Motor Vehicle and Parts Dealers
Education Level
High school or GED
Number of Employees
51-100 employees
