Service BDC Agent

Cooper Auto Group • Tulsa, OK

10h • Onsite

About The Position

Cooper Auto Group, a family-owned business since 1946, is seeking a Service Business Development Center representative for Jackie Cooper Imports of Tulsa. This role involves assisting the service staff in establishing customer appointments. The company is customer and employee-focused, striving for excellence through uncompromising integrity, ethics, loyalty, and commitment. They are looking for self-motivated, customer-focused applicants with outstanding communication skills and a strong work ethic, offering a tremendous opportunity for people looking for an exciting career in the automotive industry.

Requirements

• Exceptional customer service skills and a positive, problem-solving demeanor
• Professional appearance with excellent verbal and written communication skills
• Excellent interpersonal skills and the ability to work well in a team environment
• Must be able to pass pre-employments screens
• Proficient with computers, phones, and basic software
• Must have a current driver's license in good standing

Nice To Haves

• Prior automotive business development coordinator experience preferred
• Bilingual skills are preferred

Responsibilities

• Handle inbound calls to set appointments for service department
• Make outbound calls to create more service opportunities
• Assist in service department administrative tasks
• Coordinate with sales department to fulfill post-purchase appointments
• Orchestrate service status checks with service advisors

Benefits

• Medical
• Dental
• Vision
• Life and AD&D
• Disability
• EAP
• 401(k)
• PTO
• Paid Vacation
• Paid Holidays
• Employee Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees