Service BDC Agent
Gary Crossley Ford•Kansas City, MO
•Onsite
About The Position
At Gary Crossley Ford, the company aims to dominate the automotive world by providing five-star experiences to every customer. They are seeking a Service Business Development Center (BDC) Agent who thrives in a fast-paced environment, enjoys connecting with people, and is ready to contribute to delivering excellent customer service. The company emphasizes integrity, teamwork, and a drive for excellence, offering a career path focused on growth and innovation.
Requirements
- Excellent communication and people skills—you love talking to customers.
- A positive, team-oriented attitude with a drive to succeed.
- Comfort with computers, phones, and CRM systems.
Nice To Haves
- Prior BDC, call center, or customer service experience is a plus, but not required.
Responsibilities
- Be the first point of contact for service customers via phone, text, and email.
- Schedule service appointments and manage follow-up communication with professionalism and energy.
- Build lasting relationships with customers to ensure loyalty and repeat business.
- Collaborate with service advisors and technicians to create seamless customer experiences.
- Contribute to our mission of World Domination by exceeding customer expectations daily.
Benefits
- Competitive pay + monthly bonus opportunities.
- Career growth in a company where hard work and results are rewarded.
- Full benefits package (health, dental, vision, 401k).
- Paid training and ongoing professional development.
- A fun, high-energy work environment where your contributions matter.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
