Service Bartender

ACME OYSTER HOUSE•New Orleans, LA

2d•Onsite

About The Position

The Service Bartender sets up, maintains, and operates the service bar. The role includes taking to-go orders; preparing and serving alcoholic and non-alcoholic beverages courteously and efficiently according to restaurant recipes, standards, and procedures; preparing drink orders for service staff; promoting positive guest relations; collecting payments; and helping maintain the restaurant, service areas, and equipment. The employee is expected to perform other job-related duties assigned by a supervisor or manager while on duty. This is an at-will position, and the job description does not create an employment contract. The position requires regular on-site attendance. Employees consistently stand and walk for much of the shift and use their hands, fingers, hearing, and sight. Duties may also involve reaching, stooping, bending, crouching, tasting, and smelling. Employees regularly lift or move up to 15 pounds and occasionally up to 50 pounds. The work environment may include exposure to cold, heat, and moderate-to-loud noise. The role is listed as full-time/part-time, with day and night shifts including weekends. The location is New Orleans, Louisiana. Education level is listed as none.

Requirements

Minimum age of 18 to serve alcoholic beverages.
At least 1 year of experience as a bartender or bar-back.
Certification in an alcohol awareness program.
Regular on-site attendance.
Ability to communicate effectively with managers, staff, and customers in a way each can understand.
Ability to perform basic mathematical calculations, handle money, and make accurate change.
Ability to provide legible communication.
Flexibility, adaptability, and strong stress-management skills.

Nice To Haves

High school diploma or some college.
Certificate of training in liquor, wine, and food service.
Experience in bartending, cash handling, and computer use.

Responsibilities

Set up, maintain, and operate the service bar.
Take to-go orders and prepare and serve alcoholic and non-alcoholic beverages according to restaurant recipes, standards, and procedures.
Prepare bar drink orders for service staff and ensure server drink orders are accurately entered into the POS system before providing drinks.
Promote positive guest relations and strive to exceed guest expectations.
Collect payments; follow cash-handling and credit procedures; maintain and secure the assigned bank; make accurate change; complete end-of-shift financial checkout; and report tips.
Maintain knowledge of menu items, liquor brands, wines, beers, non-alcoholic selections, glassware, garnishes, and presentation standards; operate the POS system.
Follow state liquor regulations, including restrictions on serving minors and intoxicated persons, and comply with departmental policies and service procedures.
Complete opening, running, and closing side work; maintain organization, sanitation standards, and cleanliness.
Coordinate with servers, kitchen staff, and other bartenders to support guest satisfaction.
Handle guest complaints promptly and involve a manager.
Pre-print guest checks and review them for accuracy before presenting them.
Report to work in a clean, neat uniform and follow personal appearance and hygiene standards.
Assist with training new employees according to restaurant standards.
Assist in maintaining the restaurant, service areas, and equipment.
Perform other job-related duties assigned by a supervisor or manager while on duty.