Service Attendant | Part-Time | Dr. Phillips Center for the Performing Arts

Oak View Group•Orlando, FL

3d•Onsite

About The Position

The Service Attendant plays a vital behind-the-scenes role in supporting the food and beverage operations within the performing arts center. This position ensures that all internal service areas run smoothly by preparing, organizing, and maintaining supplies and service stations for staff, donors, clients, and other internal functions. The Service Attendant upholds high standards of cleanliness, efficiency, and presentation, contributing to a seamless operation that enhances the overall guest and performer experience. This role will pay an hourly rate of $18.00.

Requirements

Previous experience in a fast-paced, high-volume environment as a banquet server or catering server is preferred.
High school diploma, G.E.D., or related food service job experience.
Must acquire and maintain a Food Handlers Card, Alcohol Awareness Certification, and other required compliance trainings.
Ability to work in a team-oriented, fast-paced, event-driven environment.
Ability to communicate with employees, co-workers, management staff, and guests in a clear, businesslike, and respectful manner, which focuses on generating a positive, enthusiastic, and cooperative work environment.
Strong attention to detail and ability to work efficiently in a fast-paced environment.
Excellent teamwork and communication skills.
Ability to lift and move moderate weight and stand for extended periods.
Knowledge of food handling and sanitation practices preferred.
Availability to work flexible hours, including nights, weekends, and event days.

Responsibilities

Maintains knowledge of the menu and any special items being offered.
Provides quick, attentive, friendly, and professional service to banquet guests and is able to communicate clearly with all customers.
Ensures that food items are served at proper temperature and immediately upon availability from the kitchen, as ordered by the customer.
Ensures neat presentation of all ordered items, with no spill-over.
Pre-buses tables and full buses tables when necessary during peak periods.
Maintains availability to work during many peak periods.
Stock beverage station(s) when necessary (ice, juices, glassware, sugar packets, etc).
Maintains high responsiveness to customer desires and requests.
Maintains a professional and clean appearance.
Communicates with wait staff, bus persons, bartenders, supervisors, and kitchen staff in order to improve communication and coordination so that patrons may be impressed by their dining experience.
Builds and maintains knowledge regarding bar offerings so that patron questions may be accurately answered
Prepare, stock, and maintain internal service areas, pantries, and staff dining or hospitality spaces.
Assist with the setup, restocking, and breakdown of food and beverage stations used for internal service.
Ensure all supplies, beverages, and equipment are properly stored, rotated, and inventoried according to company standards.
Maintain cleanliness and sanitation of all back-of-house service areas, including dish rooms, storage areas, and prep spaces.
Support event service teams by replenishing items and assisting with internal logistics as needed.
Work closely with culinary and front-of-house teams to ensure timely and efficient service delivery.
Handle internal food and beverage requests professionally and efficiently while maintaining service standards.
Adhere to all safety, health, and sanitation regulations.
Perform other related duties as assigned to support smooth food and beverage operations.