Service Associate

Marsh McLennan•Greensboro, NC

3d•Hybrid

About The Position

Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Service Associate at McGriff, a division of Marsh & McLennan Agency (MMA). Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MRSH). A day in the life. As our Service Associate on the Onshore Corporate Operations Team, you will work collegially as a supportive member of a team to provide mail support to all company personnel. Maintain rapport and open effective communication. Demonstrate strong organizational and project skills. Demonstrate high levels of interest, energy, and enthusiasm to meet or exceed internal and external clients’ expectations. Act with responsiveness, urgency, and professionalism in all matters.

Requirements

High school graduate or equivalent
Strong organizational skills
Strong client relations skills
Strong communication skills, verbal and written
Demonstrated proficiency in basic computer applications such as Microsoft Office software products

Nice To Haves

Knowledge of insurance specific systems and applications

Responsibilities

Receive, open, separate, and date stamp all incoming mail.
Scan mail to appropriate department/person.
Pickup and prepare outgoing mail.
Ensure all mail is stamped and packaged for outgoing.
Prepare express and overnight mail, including log receipt.
Order office supplies (if applicable)
Research and complete check deposits
Research and resolve any potential problems
Maintain up to date knowledge of: departmental systems, related technology, and policies and procedures
Perform other duties, as assigned