Service Associate - Atlanta, GA - Sustainability Solutions

Stryker•Atlanta, GA

2d•$22 - $29•Remote

About The Position

As a Service Associate, your primary responsibility will be collecting single use devices at hospitals within your designated territory. You will be collecting and visiting all areas of the hospital, including but not limited to, operating rooms, patient floors and patient rooms and Electrophysiology and Cath labs. You will also engage with hospital staff, OR personnel, Supply Chain, EVS, Sales Reps, O.R. Management, facility champions, Hospital Administration, and other Stryker employees, stakeholders and partners to provide optimal customer service on training and education around Stryker Sustainability Solution’s bins and what devices can be collected. You will partner with your supervisor and sales representatives in your assigned territory and focus on building relationships with the customers and increasing the collections of single use devices for our customers. Being an active participant of a positive culture and a respectful workplace through weekly huddles, annual in-person team meetings and administrative communication. Adheres to all policies and procedures put forth in the sales code of conduct and Stryker Employee Handbook. Primary role responsibilities will be field based within hospitals building relationships with customers and performing educational in-servicing, along with administrative expectations that require receipt growth reporting and collection tracking.

Requirements

Valid and unrestricted driver’s license and appropriate insurance to travel by car as required.
High school degree or GED.
Use of your personal vehicle (drive 80-100 miles/day depending on territory).
Ability to obtain and maintain needed credentials at all hospitals within assigned territory.
Ability to effectively use computer programs (e.g. Word, Excel, Outlook, Power BI and Power Point).
Near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity.
Ability to communicate effectively through presentation skills, email and phone.
Ability to use common office equipment (e.g. PC, Microsoft office, smart phone, etc.).

Responsibilities

Collecting single use devices at hospitals within your designated territory.
Visiting all areas of the hospital, including operating rooms, patient floors, patient rooms, Electrophysiology and Cath labs.
Engaging with hospital staff, OR personnel, Supply Chain, EVS, Sales Reps, O.R. Management, facility champions, Hospital Administration, and other Stryker employees, stakeholders and partners.
Providing optimal customer service on training and education around Stryker Sustainability Solution’s bins and what devices can be collected.
Partnering with supervisor and sales representatives in the assigned territory.
Focusing on building relationships with customers and increasing the collections of single use devices.
Being an active participant of a positive culture and a respectful workplace through weekly huddles, annual in-person team meetings and administrative communication.
Adhering to all policies and procedures put forth in the sales code of conduct and Stryker Employee Handbook.
Performing educational in-servicing.
Meeting administrative expectations that require receipt growth reporting and collection tracking.

Benefits

Stryker Corporation is an equal opportunity employer.
Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.
Stryker is an EO employer – M/D/V/F.
Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
Employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Stryker is driven to work together with our customers to make healthcare better.
Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.
Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better.
We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes.
We are proud to be named one of the World’s Best Workplaces!