Service Associate

Concordia College • Moorhead, MN

7d • $15 - $17 • Onsite

About The Position

The primary responsibility of this position is to provide customer service to Dining Services guests primarily with replenishment of food and beverage items at food stations; preparation of foods such as sandwiches to order; cleaning; restocking clean dinnerware at stations, light custodial, as needed. Ensures safe and clean serving and dining areas, adhering to standards of sanitation and safety as established by local, state, and federal health officials.

Requirements

• High School Diploma or GED
• Six months’ successful related experience working directly with customers in a food service or retail environment.
• Basic employment skills: reading, oral and written communication, and basic math skills
• ServSafe® certificate or similar food safety course certificate or pass ServSafe® exam within the first three months of employment.

Nice To Haves

• Knowledge of food service equipment such as beverage dispensers, soft serve ice cream machine, commercial dishwashers, condiment dispensers, coolers and freezers, etc.
• Customer service skills to work directly with guests, providing for their needs and requests in a timely and appropriate manner
• Ability to work effectively in a fast-paced environment
• Ability to provide clear direction to student employees and work cooperatively and productively with other staff employees
• Ability to engage our customers with an attitude of willingness and dedication to serve
• Ability to work with a diverse group of people
• Ability to follow health and sanitation standards.

Responsibilities

• Assemble and replenish hot and cold food items at food stations, including salad bar, beverages, desserts, made to order sandwiches, salads, etc. Maintain adequate food levels during hours of operation.
• Restock clean dinnerware at stations. Clean dining room tables and chairs; replenish napkins and condiments as needed. Light custodial in serving and dining areas, including floor care; trash and recycling removal.
• Welcome customers and guests to the dining center and provide customer service to meet the needs and requests of our guests.
• Restock and organize products in dry and cold storage per Dining Services inventory control system. Assist with taking inventory as assigned.
• Assist in training and working with student employees, co-workers, and management in service to our customers. Assist with student employee recruitment and retention by promoting a positive, respectful, and supportive work environment.
• Support and adhere to Dining Services’ Departmental Values.
• Other duties as assigned.

Benefits

• Health Insurance
• Health Savings Account
• Flexible Spending Account
• Vision Insurance
• Dental Insurance
• Preventative Chiropractic Program
• Retirement Plan
• Long-Term Disability Insurance (full-time only)
• Life Insurance (full-time only)
• 13 Paid holidays including the time off between Christmas and New Year's
• MN Paid Family and Medical Leave
• Up to 100% tuition with discounts and scholarships for yourself and dependents at Concordia College and Concordia Language Villages
• Up to 50% tuition discount for dependents with Oak Grove Lutheran Schools
• Up to 100% tuition discounts for dependents with participating partners: CIC-TEP, ELCA schools, and Tuition Exchange Inc.
• access to athletic facilities
• library
• fitness classes
• athletic events
• theatre events
• purchase dining on campus
• free MATbus rides

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED