Service Associate (Teller)
First Merchants Corporation•Muncie, IN
•Onsite
About The Position
First Merchants Bank is seeking a Service Associate (Teller) to join our team! This position will focus on providing high quality customer service by accurately and efficiently completing bank transactions and suggesting the products and services to meet the current and future financial needs of bank customers. We support you so you can exceed personal production goals while delivering a meaningful customer experience.
Requirements
- High School Diploma or Equivalent.
- 3 months of sales, cash handling, or related experience.
Responsibilities
- Provide excellent customer service by responding to customer requests for banking transactions, answering customer inquiries and problems with solutions that meet the customer’s current needs, and continually building customer loyalty and customer advocates.
- Contribute to overall banking center operation by balancing cash, daily transactions, vault and ATM, understanding and ensuring compliance, regulations and reporting, following information security policy and verification procedures to protect customer privacy, and assisting with opening and/or closing banking center.
- Actively participate in a high performing sales environment by selling bank products, making customer referrals and other activities to support the goals, knowing about all bank products, and participating in daily/weekly meetings and coaching sessions.
Benefits
- Base Pay PLUS Bonuses
- Additional Benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
