Service Associate - Center Grove

Stock Yards Bank & Trust • Greenwood, IN

1d

About The Position

The Service Associate I completes face-to-face customer banking transactions, sells and cross-sells bank products and services, and provides exceptional customer service. The role supports the Bank’s mission, vision, and philosophy; follows organizational policies and procedures; and supports compliance with regulatory requirements.

The position works on the teller line and may require long periods of standing. Hours vary by branch location, with Saturdays worked on a rotating basis.

Requirements

• High school diploma or GED equivalent.
• Customer contact and cash-handling experience.
• Good written and verbal communication skills.
• Professional appearance and demeanor.
• Ability to work well with others.
• Good math skills.
• PC proficiency.

Responsibilities

• Exemplify the Bank’s 212 commitment to service.
• Process deposits and withdrawals, cash checks, and balance a cash drawer.
• Cash checks in accordance with SYB check-cashing policy.
• Sell official checks.
• Process and balance teller work through image capture.
• Engage customers and prospects to uncover needs and offer solutions through consultative selling.
• Assist with beginning-of-day, end-of-day, and other operational duties as needed.
• Participate in weekly team meetings.
• Support the Bank’s mission, vision, and philosophy and comply with organizational policies and procedures.
• Support functions that maintain compliance with regulatory agencies.

Benefits

• 401(k) with company match of up to 6%
• ESOP employer match
• Medical insurance
• Dental insurance
• Vision insurance
• Cancer/disease insurance
• Accident insurance
• Flexible Spending Accounts
• Flexible Savings Accounts
• Health Savings Accounts
• Bank-paid Life/AD&D insurance
• Voluntary Life/AD&D insurance
• Bank-paid Short-Term and Long-Term Disability insurance
• Employee Stock Purchase Plan
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED