Service Assistant - New Center Opening (Mission Viejo, Ca)
About The Position
At Lucid, service is more than maintenance, it’s an extension of the ownership experience. As we continue to expand, we’re excited to bring a new service location to Mission Viejo, CA. Our Service Technicians are the foundation of every Lucid service center, working alongside some of the most advanced teams in the EV industry. We are seeking individuals who bring curiosity, precision, and energy to their craft, and who are passionate about delivering an exceptional, world-class experience to every Lucid customer. All employees will be trained at and report to our Costa Mesa Service center until the new site opens in Mission Viejo. The Service Assistant position works with other members of the service team to make sure the day-to-day operation runs smoothly. This position requires the ability to handle a rapidly changing workload and can prioritize accordingly. This is an excellent opportunity to gain experience, learn, and develop your career within the automotive industry.
Requirements
- 18 years of age or older
- Basic automotive knowledge
- Willingness to obtain forklift certification post hire, demonstrating a commitment to safety and operational efficiency in the workplace
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Ability to stand and walk for extended periods of time
- Full-time, including weekends or extended hours during busy periods
- Willingness to complete Lucid provided CPR training post hire
- Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire
Responsibilities
- Provides a world-class customer experience to all Lucid clients, both internal and external
- Vehicle drives include dropping off or picking up customer vehicles and/or loaners, runs to the Bodyshop, test charging at EA (Electrify America) charge stations, among others.
- Arranging Lyft rides for internal vehicle moves per request
- Assist with Pre-Delivery Inspection (PDI) carrier preparation and vehicle hand-over. When needed, help with check in process
- Assist technicians with basic repairs in the shop
- Other duties as assigned including but not limited to moving and staging vehicles, delivering parts, washing vehicles, and assisting the service department as needed
Benefits
- medical, dental, and vision insurance
- life and disability coverage
- paid time off
- paid holidays
- 401(k) retirement plan
- equity program
- discretionary annual cash incentive program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
